Voice-Over-IP is an increasingly popular choice for both large and small businesses. VOIP means you no longer need to reply on old-fashioned telephone service for your company’s communication needs. Instead, you’ll use internet-based voice technology to get higher-quality communications.
Using VOIP can help you to save money on phone service and can make communication easier by allowing for the integration of phone services with email, e-fax and remote conferencing. VOIP also allows for more flexibility, as adapters can be taken anywhere there is an internet connection, so staff can communicate no matter where they are.
If you want to take advantage of the significant benefits of VOIP, you’ll need to make sure your company has the technology in place to use an Internet network for voice communications. To make VOIP work for your business, you’ll need to focus on the following three areas.
1. Sufficient Bandwidth
Because your communication will take place over the internet, you need to make sure you have enough bandwidth to support the exchange of data. A small amount of bandwidth can lead to poor sound quality, dropped calls and slowdowns on internet service for other business users. Having a network traffic analysis done before you get VOIP installed will provide the solutions needed for your company’s usage. That will help your company avoid having too little bandwidth, as well as paying for too much bandwidth when you don’t need that capacity.
2. Adequate Hardware
Depending upon your VOIP network, you’ll need a router to connect phones. You may wish to ensure your router has a Quality of Service (QoS) setting so you can prioritize voice traffic over regular internet traffic. You’ll also need a VOIP adapter to connect your phones to so you can make voice calls using your internet connection.
3. Phone Equipment
You can buy many different types of equipment when you use VOIP to communicate, including telephones and hands-free headsets. The right type of equipment will depend upon who is using the equipment and where it is being used.
As more and more companies turn to VOIP, there is an increased demand for bandwidth. A telecom company can benefit from this demand by hiring qualified staff members to install broadband networks to make VOIP possible. Contact Wiseconnect today to learn how our professional telecom staffing service can help your company find qualified telecom professionals.